| Designed
for Web Business |
| Customer
support is key to any business -- especially in ultra-competitive
markets such as the Internet. With Ace Help Desk System you can provide
your customers with the support they need, without increasing their
costs. Unlike competing products which require yearl |
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| Ace
Help Desk System |
Gary
Enhancedhost.com
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"After waiting months
(years?) for upgrades and fixes to our existing
help desk software, it was time to move on.
Shopped around, tried all the demos and asked
a few clients to do the same. Omnistarlive was
a good candidate, but it seemed to be more centred
on the Live Chat features, with the help desk
stuck in as an afterthought. Good if you want
a live chat *and* help desk system though.
So after much deliberation we went with the Ace
Help Desk System...and could not be happier! The
install, customisation and integration in to our
support site was a walk in the park. The ticketing
system has everything we could possibly need,
and not a single problem/bug/spelling mistake
has been found yet.
Good work Ace. We look forward to easier management
of support in the future." |
Royi Sher
CEO & President RSMHost.com
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"I have been using Ace Help Desk
for a time now, All of the customers are really
happy, all of the Support & Tech Persons like
it, we have to say one thing : Ace did a great
Job!!!" |
Andrew McMaster
co-founder FindMyHosting
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"We spent some time looking at
different help desk systems and chose Ace due
to the great price & feature set that met
all our needs. This is a great system, that is
easy to use, customise and integrate. Well worth
a look." |
Michael den Dulk
Section5.net
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"It took me 2 minutes to install
your system, including email piping, whereby it
took me nearly a day to get Cerberus working correctly,
so that already has put a big smile on my face."
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Tina, Owner
AffordableHost
Web Hosting Co.
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"We've been using the Help Desk
for a few weeks now and we really like it! Not
only that, but they have added a couple of features,
per our request...and they did it within a few
days of us asking. VERY good company to deal with!"
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Ashar Saeed
Business Owner
AcenetCorp
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"The help desk is actually very
very cool, I used to use PerlDesk previously but
this blows perldesk right out of the water. With
a few more features this can easily beat any help
desk software." |
Jonathan
Hosting Owner
CitadelHost.com
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"I saw the ads here on WHT for
Ace Help Desk so I decided to check it out. I
was extremely impressed when I first saw demos
as they were very aestetically pleasing. I decided
to give it a try and was quite happy to experience
an incredibly easy install. Installation only
required a few variables and then I only had to
upload the files to the my site. Using the help
desk has been easy, I can setup logins with certain
priveleges to specific support type questions.
So far customers seem to be liking the help desk,
it's simple to use so there is no problem. Everything
seems to be going very well with the software
and the one time when I needed help my question
was responded to within a reasonable amount of
time. Overall, I am quite satisified with the
Ace help desk and would recommend it to companies
seeking an intuitive and easy support solution."
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Shannon D. Denniston
Internet Marketer
Shannon Denniston.com
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"Ace Help Desk is well worth every
penny!" |
Edward Upton
Payit.net (division of Kytec Networks, Inc.)
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"I liked Ace so much that I put
it on one of my other sites too! This system rules!"
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Edward Upton
Kytec Networks, Inc.
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"Ace's help desk is a life saver.
It helps us keep track of all our support tickets,
when we used e-mail before we got this awesome
system we lost tickets all the time. This resulted
in [unhappy] customers." |
Nathan Polencheck
Spytech Software
CEO
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"Ace's web-based Help desk is a
great organizational and time-saving tool. The
help desk was extremely easy to setup and allows
for powerful management and handling of support
requests. Help desk will greatly reduce our support
turnaround and increase customer satisfaction."
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Jason S.
Tech Help Center
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"I've dealt with the dkAds Network
in the past and they always have the best products.
The Ace Help Desk is no exception." |
Michael Desmangles
FunnyTaf, Inc.
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"This program is outstanding! Very
easy to setup. Our company has been fighting the
TIME IS MONEY battle for a long time. With Ace
we are saving a tremendous amount of work, while
at the same time, staying much more organized.
All biz owners interested in registering with
the Better Business Bureau should have this program.
The Better Business Bureau demands to see records
of how a company handles support issues, and this
program makes keeping a history file of our customer
service dialogue a cinch!" |
Bryan Hammond
Explore Anywhere Software, LLC
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"When I ordered this script, I
was surprised that the download was instant. When
I installed it, I was also surprised that the
installation was also instant. Great product,
please do keep up the good work!" |
Jeff Muller
Pixel Future Designs
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"An awesome script with a very
good support team to back it! [Ace Help Desk]
It too just a few minutes to get installed, I
did not even have to edit any code (thats a good
thing)" |
If you have any questions, please contact Terry Martin
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